We are a dynamic consortium of top-tier professionals. Our expertise lies in simplifying the complex, converting your toughest challenges into manageable tasks.

Website Terms and Conditions

KAYAK ANALYTICS PTE LTD

Last updated 19 October 2026

These Website Terms and Conditions apply to kayak-analytics.com (the Website), operated by KAYAK ANALYTICS PTE LTD, a company incorporated in Singapore (UEN 201611647N), of 59 Jalan Pemimpin, #05-01 L & Y Building, Singapore 577218 (Kayak, we, us or our).

1 Scope and use of the Website

Please read these terms before using the Website. By using it, you agree to these terms to the extent that they are validly incorporated and enforceable under applicable law. If you do not agree, please stop using the Website. If you act for an organisation, you must have authority for any commitment you make on its behalf.

The Website provides information about Kayak and its energy and industrial analytics capabilities. It is intended primarily for business enquiries. These terms govern the public Website; they are not a subscription, software licence, service-level agreement or commitment to deliver a project.

2 Enquiries and customer agreements

Submitting an enquiry, requesting a demonstration or receiving an automated acknowledgement does not by itself create a contract for products or services. Website descriptions are invitations to discuss your requirements, unless we expressly state otherwise.

Access to software, demonstrations, trials, proofs of concept, data processing and commercial services may be subject to separate terms agreed with the relevant Kayak contracting entity. A signed customer agreement, proof-of-concept agreement, software agreement or non-disclosure agreement takes precedence over these Website terms for its subject matter. These Website terms do not amend those agreements or extend their rights to other visitors.

3 Technical information and AI

Website materials, illustrations, screenshots, demonstrations and case studies explain capabilities and possible applications. They are general information, not instructions for operating equipment, an engineering assessment of your assets or a guarantee of performance, savings, availability, fault detection or regulatory compliance. Results depend on the asset, data quality, configuration, operating conditions and scope agreed with the customer.

AI and analytical outputs can contain errors, omissions or uncertainty. Forecasts, anomaly indicators, recommendations and remaining-life estimates require contextual assessment by appropriately qualified personnel. They must not be the sole basis for safety-critical, maintenance, dispatch, protection, switching or other operational decisions.

The public Website does not provide operational control of energy or industrial assets. Visiting it or requesting a demonstration does not authorise control actions or replace your operating procedures, engineering checks, manufacturer requirements or safety obligations.

4 Website content and intellectual property

The Website and its text, graphics, software, designs and other content belong to Kayak or its licensors, except where identified otherwise. Names, trademarks and logos of customers, partners and other third parties remain the property of their respective owners.

You may view the Website and download or print reasonable extracts for lawful personal use or internal business evaluation of Kayak, keeping ownership notices intact. Unless we give permission or applicable law permits it, you may not sell, commercially redistribute, republish or adapt our content, or use our branding in a way that suggests endorsement. No ownership of our software, models or technology is transferred by access to the Website. Statutory exceptions and other rights that cannot lawfully be restricted remain unaffected.

5 Acceptable use

Use the Website lawfully and without infringing another person's rights. Do not submit malicious code, spam or misleading information; impersonate another person; attempt unauthorised access; bypass access controls; or interfere with the Website, its security or other visitors.

Do not use automated tools to extract substantial amounts of content for resale or a competing content service without permission, or send requests at a volume that disrupts the Website. Ordinary search-engine indexing and uses permitted by applicable law are not prohibited by this clause. We may restrict access where reasonably necessary to address misuse, security risks or legal requirements.

6 Information you send to us

Provide accurate contact details and only information you are authorised to share. Public enquiry forms and general website email channels are not intended for credentials, sensitive personal information, confidential industrial records, SCADA exports, security architecture or other restricted operational data. Contact us first to agree an appropriate secure channel and, where required, a non-disclosure agreement.

You retain ownership of information you submit. You allow us to use it as reasonably necessary to respond to your enquiry, assess your request and communicate with you, subject to applicable law, our Privacy Policy and any relevant agreement. Sending an enquiry does not transfer ownership to Kayak or by itself authorise unrelated marketing. Existing confidentiality obligations remain unaffected.

7 Privacy and external services

Our Privacy Policy explains how we handle personal data associated with the Website and business enquiries. It should be read alongside these terms; using the Website does not by itself constitute consent to every processing activity described in that policy.

The Website may contain links to external websites or embedded third-party content, such as maps. Third parties operate under their own terms and privacy notices. A link or embed does not imply endorsement or make Kayak responsible for content or services outside its control. Please review the relevant notices before using those services or sharing information.

8 Availability and accuracy

We aim to keep the Website useful and accurate, but information may become outdated or contain errors. Please confirm material specifications, capabilities, pricing and availability directly with us before relying on them for a commercial decision. We may update, suspend or withdraw Website content or features when reasonably necessary.

We do not guarantee uninterrupted or error-free access, or that the Website will be free from all security threats. Use appropriate device and network protection. These statements do not reduce any security, support or availability obligations in a separate customer agreement or under applicable law.

9 Responsibility and limitations

To the extent permitted by applicable law, the Website and its general informational content are provided without a warranty that they will meet your particular requirements. Subject to the following paragraph, Kayak is not liable for indirect or consequential loss arising from use of, inability to use, or reliance on the public Website. This limitation applies only where lawful and, where required, reasonable.

Nothing in these terms excludes or restricts liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or restricted. Mandatory statutory rights remain unaffected. Liability for contracted products and services is governed by the applicable customer agreement, not this Website clause.

10 Changes and general provisions

We may revise these terms and will display the updated version and date on this page. Changes apply prospectively and do not amend a separate agreement or remove accrued rights. Where applicable law requires notice or agreement, we will comply with that requirement. Please review this page when returning to the Website.

If a provision is unenforceable, the remaining provisions continue to apply so far as permitted by law. A failure or delay in exercising a right does not by itself waive that right.

11 Governing law and contact

These Website terms are governed by Singapore law. Subject to any mandatory rights or rules of jurisdiction that apply, disputes relating to these terms or the public Website are subject to the exclusive jurisdiction of the Singapore courts. This does not change the governing law or dispute process in a separate agreement.

For questions about these terms, contact KAYAK ANALYTICS PTE LTD at info@kayak-analytics.com or write to 59 Jalan Pemimpin, #05-01 L & Y Building, Singapore 577218.